Protection Plans
Protection Plans

Our HVAC protection plan

Your home's heating and air conditioning systems keep you comfortable but you really only notice them when something goes wrong.

At Stauffer's One Hour Heating & Air Conditioning, we know that every home owner and every home itself is different. As a service partner of Direct Energy, we are proud to offer the Home ComfortCollection, protection plans designed to fit your home's needs.

The Direct Energy Heating and Cooling Essentials Plans ("Plan") are provided by Home Warranty of America, Inc., We are Direct Energy's service partner in performing various services under the plan, but if for any reason a Stauffer's One Hour Heating & Air Conditioning contractor is no longer available, Direct Energy will arrange for another qualified heating and air conditioning contractor to provide services under the plan. Customers must sign up for 1-year commitment (the "Initial Term"). There is a 30-day waiting period before repair coverage begins.

Upon expiration of the Initial Term, the Plan will automatically renew at the then current standard rate and terms unless the customer opts out of the auto-renewal option in writing by mail at P.O. Box 850, Lincolnshire, IL 60069 or by email at cancel@hwahomewarranty.com. Sales tax will be added in select states. To obtain a full copy of the Plan terms and conditions, which set forth coverage limitations and exclusions, call 1-855-334-3577.

The right plan for every home

  • Basic Level

    When you invest in a new house, you should ideally also purchase some peace of mind. While your air conditioning and heating system are at less risk of breaking down, regular maintenance is crucial in helping increase its lifespan and reduce energy bills and the chance of breakdowns. There's a better way to protect your heating and cooling system with a Heating & Cooling Maintenance Essentials Plan.

    • 2 Annual System check-ups from Experienced technicians
    • Front of Line Service when Scheduling Appointments
    • No Age Restrictions
    • 15% Off Any Repair Services
    $17.99 / month
  • Pro Level

    Problems with your heating or cooling system can be scary, stressful and even dangerous during months of extreme weather. Heating & Cooling Repair & Maintenance Essentials provides worry-free coverage for inconvenient repairs. We can get your heating or cooling equipment back up and running quickly, safely and efficiently.

    • 2 Annual System check-ups from Experienced technicians
    • Front of Line Service when Scheduling Appointments
    • No Age Restrictions
    • 15% Off Any Repair Services
    • $500 Coverage per Repair Incident up to $2,000 Annually
    • No Service Visit Charge and no Deductibles
    • 24/7 Emergency Service
    $29.99 / month
  • Extended Level

    The age of your heating and cooling system isn't the only factor to consider in deciding when to replace the system. If your system is starting to break down more frequently, it may be time to replace it. This is when you truly need the Heating & Cooling Repair & Maintenance Essentials PLUS plan.

    • 2 Annual System check-ups from Experienced technicians
    • Front of Line Service when Scheduling Appointments
    • No Age Restrictions
    • 15% Off Any Repair Services
    • $500 Coverage per Repair Incident up to $2,000 Annually
    • No Service Visit Charge and no Deductibles
    • 24/7 Emergency Service
    • $500 Credit Towards System Replacement
    $32.99 / month
  • *Pricing reflects coverage for heating and air conditioning systems.
    **$6/mo surcharge added for any oil-fired systems.
*Pricing reflects coverage for heating and air conditioning systems. **$6/mo surcharge added for any oil-fired systems.