Protection Plans
Protection Plans

Our direct energy protection plan

Your home's heating and air conditioning systems keep you comfortable but you really only notice them when something goes wrong.

At Stauffer's One Hour Heating & Air Conditioning, we know that every homeowner and every home itself is different. As a service partner of Direct Energy, we are proud to offer the Home Comfort Collection, protection plans designed to fit your home's needs.

The Direct Energy Heating and Cooling Essentials Plans ("Plan") are provided by Home Warranty of America, Inc., We are Direct Energy's service partner in performing various services under the plan, but if for any reason a Stauffer's One Hour Heating & Air Conditioning contractor is no longer available, Direct Energy will arrange for another qualified heating and air conditioning contractor to provide services under the plan. Customers must sign up for a 1-year commitment (the "Initial Term"). There is a 30-day waiting period before repair coverage begins.

Upon expiration of the Initial Term, the Plan will automatically renew at the then-current standard rate and terms unless the customer opts out of the auto-renewal option in writing by mail at P.O. Box 850, Lincolnshire, IL 60069 or by email at cancel@hwahomewarranty.com. Sales tax will be added in select states. To obtain a full copy of the Plan terms and conditions, which set forth coverage limitations and exclusions, call 1-855-334-3577.

The right plan for every home

  • Basic Level

    When you invest in a new house, you should ideally also purchase some peace of mind. While your air conditioning and heating system are at less risk of breaking down, regular maintenance is crucial in helping increase its lifespan and reduce energy bills and the chance of breakdowns. There's a better way to protect your heating and cooling system with a Heating & Cooling Maintenance Essentials Plan.

    • 2 Annual System check-ups from Experienced technicians
    • Front of Line Service when Scheduling Appointments
    • No Age Restrictions
    • 15% Off Any Repair Services
    $17.99 / month
  • Pro Level - MOST POPULAR

    Problems with your heating or cooling system can be scary, stressful and even dangerous during months of extreme weather. Heating & Cooling Repair & Maintenance Essentials provides worry-free coverage for inconvenient repairs. We can get your heating or cooling equipment back up and running quickly, safely and efficiently.

    • 2 Annual System check-ups from Experienced technicians
    • Front of Line Service when Scheduling Appointments
    • No Age Restrictions
    • 15% Off Any Repair Services
    • $500 Coverage per Repair Incident up to $2,000 Annually
    • No Service Visit Charge and no Deductibles
    • 24/7 Emergency Service
    $29.99 / month
  • Extended Level

    The age of your heating and cooling system isn't the only factor to consider in deciding when to replace the system. If your system is starting to break down more frequently, it may be time to replace it. This is when you truly need the Heating & Cooling Repair & Maintenance Essentials PLUS plan.

    • 2 Annual System check-ups from Experienced technicians
    • Front of Line Service when Scheduling Appointments
    • No Age Restrictions
    • 15% Off Any Repair Services
    • $500 Coverage per Repair Incident up to $2,000 Annually
    • No Service Visit Charge and no Deductibles
    • 24/7 Emergency Service
    • $500 Credit Towards System Replacement
    $32.99 / month
  • *Pricing reflects coverage for heating and air conditioning systems.
    **$6/mo surcharge added for any oil-fired systems.
*Pricing reflects coverage for heating and air conditioning systems. **$6/mo surcharge added for any oil-fired systems.

Contact Stauffer's One Hour Heating & Air Conditioning

When you need any of our high quality HVAC services throughout Hatboro, PA, Ambler, PA, Warrington, PA, Blue Bell, PA, Horsham, PA, North Wales, PA and surrounding communities!

Our Reviews

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Vinod C.
Showed up on time, professional and performed the repair in a timely manner. Will definitely use this company again. Thank you.
Ed K.
Very friendly, on time and helped me understand the work that needed to be done. Would hire again.
Client
Very knowledgeable and informative. No hidden costs whatsoever. Will definitely use this company again. Professional and courteous.
Client
When he finally got the parts necessary from the manufacturer, he had my heat pump, repaired and ready to go. I am completely satisfied with his work and his prices.
Lauren F.
Steve and his employees were friendly, on time, and worked their butts off to install my new heater and A/C unit in 1 day.
Client
Great attention to detail and pride in work performed. They provided two upgrades (one to the heater and one to the humidifier) free of charge because of non-availability of what was ordered.
Alexandra Stewart Manwarren
Alexandra Stewart Manwarren
Love the company. Always knowledgeable, helpful and Steve goes above and beyond to make sure the job is done right. Very fair pricing and the most ethical heating & air conditioning company I have ever dealt with!
David B.
David B.
A few days ago I had water in my basement and it was near the heater. It was warm and the air conditioning unit was running. I called Stauffer's One Hour and someone was able to come out that same afternoon.
Pat M.
Steve was great. It was an extremely hot day, we couldn't get anyone else out for days. You came the same evening we called. Steve stayed as long as it took to defrost the lines, do the analysis and come up with some options.
Kelly F.
Steve personally oversaw the replacement of our ductwork, and has been back recently even to install a new register that he special ordered for the job. You can tell he takes pride in making sure every customer is satisfied. So far I am!
William C.
Steve's supremely service-oriented and genial. It was a pleasure at each encounter. He was very responsive and attentive to every issue, patiently explaining options and approaches to my furnace replacement.
Sam G.
Steve Stauffer has a good understanding of heating and a/c systems. He was able to answer all my questions, and there were many. He ordered and installed my system in 3 days. He and his helper were clean and even wore "booties" when entering my house.
Michael C.
Gas forced air furnace not working. Called a few hvac contractors and Steve was able to come out quickly. He was able to diagnose the problem and make the repair. Actually, not a furnace issue, but an electrical issue. Very fair price to boot.
Jim W.
Great job! Was running a little behind schedule but communication was great to let me know and still get there to tune up my A/C. Found it was not really worth tuning up because there were much bigger issues.
Jim Westover
Great job! Was running a little behind schedule but communication was great to let me know and still get there to tune up my A/C. Found it was not really worth tuning up because there were much bigger issues.
Client
Great attention to detail and pride in work performed. They provided two upgrades (one to the heater and one to the humidifier) free of charge because of non-availability of what was ordered.
Client
Steve Stauffer was very professional in all aspects during the replacement of my heating/cooling system. I recommend him highly. Various options were clearly defined to assist me in the system selection process.
Client
Steve Called us and solved a very simple problem with our central air conditioner right over the phone. It"s great to know that there are still honest businessmen like Steve out there.